Please choose the project size
- Describe your company (industry, size, location, products & service, target markets, etc.)
- Describe your role and responsibilities.
Please enter the background
Describe the business opportunity or challenge you were trying to address.
- Opportunity: Describe the target market and the product or service.
- Describe any target metrics for the initiative. (e.g. revenue growth, new customers, business process improvement, improvement in customer satisfaction, etc.)
- Challenge: Describe the problem and the impact on your business and customers.Include any available metrics that illustrate the size and nature of the problem.
Please enter the Opportunity / Challenge
Describe the solution and services provided.
- How did you discover and select the service provider? Were there any attributes that set them apart from other firms considered?
- What was the overall scope of the initiative e.g. strategy, design, development, training, support?
- What parts were managed by the service provider?
- What was the overall project duration?
Please enter the Solution
How did the service provider perform?
- Are there any metrics that illustrate the value of the initiative? (e.g. cost reductions, improved employee or customer satisfaction, new customers, revenue growth, etc.)
- Did they cover the agreed scope and deliverables in the agreed schedule and budget?
- Is there anything unique or special about the service provider?
- Is there anything the service provider can improve upon or in hindsight you would do differently?
Pleaser enter the Results & Feedback