Company being reviewed *
Your name *
Your Email *
Your Phone *
An analyst may call you to collect additional information. Please include country code if outside the US.
By default reviews are attributed. Select anonymous to have all personally identifiable information removed.
Project name *
---Less than $10,000$10,000 to $49,999$50,000 to $199,999$200,000 to $999,9991,000,000 - 9,999,99910,000,000+Confidential
BACKGROUND - Describe your company (industry, size, location, products & service, target markets, etc.). - Describe your role and responsibilities.
OPPORTUNITY / CHALLENGE Describe the business opportunity or challenge you were trying to address. - Challenge: Describe the problem and the impact on your business and customers. Include any available metrics that illustrate the size and nature of the problem. - Opportunity: Describe the target market and the product or service. - Describe any target metrics for the initiative. (e.g. revenue growth, new customers, business process improvement, improvement in customer satisfaction, etc.)
SOLUTION Describe the solution and services provided. - How did you discover and select the service provider? Were there any attributes that set them apart from other firms considered? - What was the overall scope of the initiative e.g. strategy, design, development, training, support? - What parts were managed by the service provider? - What was the overall project duration?
RESULTS & FEEDBACK How did the service provider perform? - Are there any metrics that illustrate the value of the initiative? (e.g. cost reductions, improved employee or customer satisfaction, new customers, revenue growth, etc.) - Did they cover the agreed scope and deliverables in the agreed schedule and budget? - Is there anything unique or special about the service provider? - Is there anything the service provider can improve upon or in hindsight you would do differently?
Quality of service and deliverables.
Meeting deadlines and compliance with project schedules.
Value and conformance with cost estimates.
Willing to refer
How likely are you to refer a friend or colleague? (1=highly unlikely, 10=very likely)